| MODULE CODE: | L3.10 -1/2
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| COURSE NAME: | AOD TELEPHONE COUNSELLING
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| LEARNING LEVEL: | Level 3 - AOD Treatment Specific Practice
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| TARGET AUDIENCE: | All prescribers and dispensers.
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| MODULE TYPE: | Elective |
| MODULE AIM: | The aim of this module is to orient counsellors and other health and welfare professionals to foundational AOD telephone counselling concepts, knowledge and skills. |
| LEARNING OUTCOMES: | By the end of this module, learners will be able to: - Understand the evidence-base, benefits and challenges of providing AOD counselling and brief interventions over the telephone.
- Understand the range of practical, technical and logistical considerations and requirements in order to successfully deliver telephone based services.
- Develop knowledge and skills specific to the delivery of telephone-based counselling, including core micro-counselling techniques, and how to wrap up a call.
- Recognise special considerations required when working with specific population groups.
- Understand the importance of supervision and worker self-care.
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| LENGTH: | 45 minutes |
| CPD: | This module is not accredited for CPD points with any professional association.
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| ACKNOWLEDGEMENTS: | This AOD Telephone Counselling module has been developed as a collaboration between The National Centre for Clinical Research on Emerging Drugs (NCCRED), Adis 24/7 Alcohol & Drug Support, Queensland, and Insight. |
| LAST UPDATED: | April 2022 |