Webinar
25th October 2017 - Improving entry and retention into allied health services
Kim Sander, Director Allied Health Services, MetroNorth Mental Health – Alcohol and Drug Service
Studies of attendance in alcohol and drug treatment settings provide strong support for scheduling clients as soon as possible. Missed appointments are costly to the service but more importantly to the client, as they often lead to an exacerbation of symptoms. Learn what has been done to achieve positive outcomes including increased appointment attendance, increased treatment retention rates and increased client satisfaction.