20 September 2023
Many young people have limited knowledge of what services exist, how to access them or the conventions of help-seeking behaviour. As a result, youth agencies need to be flexible and innovative in the way that they locate, promote and deliver their services. Outreach is a common engagement strategy employed by youth focused services to overcome some of these barriers. It is a proactive engagement approach focused on those young people who are least likely to access services but who are in the most need.