This toolkit contains a range of practical, evidence-informed eLearning modules, videos, tools, job-aids and other practice resources designed to help workers embed trauma-informed care into everyday service delivery.
The training and resources have been organised into two recommended learning pathways:
FOUNDATIONS OF TRAUMA-INFORMED CARE (4 modules)
These modules and resources are recommended for all workers in alcohol and other drug, mental health, and SEWB settings, including administration and ancillary support staff. They introduce core concepts and principles, inviting learners to explore practical ways to contribute to trauma-informed care in their everyday work.
APPLYING TRAUMA-INFORMED CARE IN PRACTICE (7 modules)
Designed for workers who provide direct, client-facing counselling, case management and/or support, these modules and resources aim to build skills in trauma screening, having safe and effective conversations, supporting emotional regulation, and responding to complex presentations, with practical considerations for working with different population groups, along with guidance for team leaders and managers in how to implement trauma-informed care within organisational settings.
