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2.01 | COUNSELLING SKILLS - Active listening

MODULE NAME:Active listening
MODULE CODE:L2.1 - 2/3
COURSE NAME:COUNSELLING SKILLS
LEARNING LEVEL:Level 2 - Core AOD Skills
TARGET AUDIENCE:All AOD and Mental Health and SEWB Workers.
MODULE TYPE:Core
MODULE AIM:The aim of this module is to help workers understand and intentionally apply an active listening sequence of skills to support engagement and the provision of effective counselling.
LEARNING OUTCOMES:At the end of this module, workers will be able to:
    •    apply a listening sequence based on active listening skills,
    •    consider adaptions to these skills to meet culturally appropriate needs,
    •    engage in a process of self-reflection to enhance skills.
LENGTH:25 minutes
CPD:Participation in this activity may contribute to CPD. A Statement of Completion will be issued on completion of this module. 
REFERENCE LIST:The full reference list for this module is available on request.
LAST UPDATED:September 2023